Press Release

FEMA Partners with CI International to Institute Stronger Business Practices


Washington, DC – October 19, 2006 - The Federal Emergency Management Agency (FEMA) has asked CI International to help the senior leadership team institute stronger business practices, enhance internal and external communications, and develop action plans to improve overall services to the public. Senior CI facilitator, Jeff Way, notes “They’re taking full advantage of the lull following a slow storm season to enhance FEMA’s reputation through action, and respond to the new legislation bringing Preparedness back into the agency.”

The FEMA’s senior regional and headquarters leadership team will be meeting in Annapolis at the end of the month. “This is the first meeting of this magnitude in the agency’s history,” added Way, “and is a major initiative of new Director, R. David Paulison. In addition to improving internal processes, we will be focusing on clarifying and beginning to implement the new direction FEMA must take to address an expanding scope of demands.”

Way is in the midst of interviewing the leaders prior to the meeting in order to most effectively target their time together. “Everyone I’ve spoken with thinks this is an important step to getting FEMA where it needs to be,” explained Way. While leaders have expressed an array of concerns over the many challenges they face as a result of Hurricane Katrina, all believe Paulison’s direction is right. He clearly has the confidence of his troops.

“The devil will always be in the details” said one leader when asked about the future they are facing. “We need this time to discuss honestly and openly what we need to do and how to do it to meet the demands of Congress and the American people.”