Communications 

  •  Humble Inquiry: the Gentle Art of Asking instead of Telling 

    By Edgar H. Schein 

    From one of the giants in organizational development, career development and organizational psychology comes a simple and effective technique for building more positive relationships? particularly between people of different status?that will lead to more honest and open interactions and stronger organizations. (Read by the NLC members and several regional/station leadership teams.)

  • Well Said: Presentations and Conversations that Get Results

    By Darlene Price 

    Whether you’re making a formal presentation, wooing the public or stakeholder or proposing an idea, persuasive communication can make the difference between success and failure. Well Said shows readers how to put themselves in their audience’s shoes and tailor their message to the needs of decision makers. It reveals simple but powerful techniques anyone can use to prioritize, organize, and economize their words so that their communications are concise, clear, and—most importantly—convincing. Complete with real-life examples illustrating the concepts in action, this handy guide teaches readers how to:
    -Use the words and phrases that get people to listen
    -Capture and hold attention
    -Gain instant credibility with decision makers
    -Optimize body language
    -Handle Q&A with finesse
    -Connect with the audience
    -Shine with or without PowerPoint
    -Perfect their elevator pitch

  • Crucial Conversations

    By Kerry Patterson, et. al

    The authors provide guidance in dealing with our most crucial conversations; those when opinions vary, stakes are high, and emotions run strong. Successfully engaging in such conversations makes us more effective individuals and leaders.
  • Appreciative Inquiry: A Positive Revolution in Change

    By David Copperider, et. al

    Appreciative inquiry is built on the premise that, in every organization, something works and should be kept.
  • How to Win Friends and Influence People

    By Dale Carnegie

    This 1937 classic continues to have its own influence. The ideas are timeless and applicable for everyone. Leadership is far more about influence than about power. This book shows how to be a person of influence, and hence a leader, while serving in any capacity.

Share Your Recommendations

If you have a favorite title, let us know. We’d also like to hear your “thumbs-up” and “rotten tomatoes” comments. Leadership is a journey, and each of us is on a similar but unique path. Please share your insights from these and other books you’ve read.
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