Getting to Yes: Negotiating Agreement without Giving In
By Roger Fisher, William Ury and Bruce Patton
Identifies a straightforward, universally applicable method for negotiating personal and professional disputes without compromising integrity, and without getting taken. The book provides a common sense approach to dealing with conflict in all areas of life.
Emotional Intelligence: Why it Can Matter More than IQ
By Daniel Goleman
This groundbreaking work identified the many components of emotional intelligence, including control of one's impulses, self-motivation, empathy and social competence in interpersonal relationships. The ability to master these elements, in conjunction with a strong intellect, can spell the difference between success and failure for a leader.
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