Services include:

• Acquisition or enhancement of skills identified by the participant in the areas of communication, leadership, change management, customer service, visioning, efficiency, etc.
• An objective listener who can “hold up the mirror,” offer other perspectives and provide candid feedback
• Exploration of the tough issues
• Enhancing professional effectiveness
• Increasing personal & professional satisfaction
• Building a leadership legacy
• Position planning: Looking beyond the headlights
• Goal Setting/Action planning

Return on Investment: In August 2004, The Washington Post reported on significant ROI for coaching programs. “Booz Allen hired a consulting company this year to study the return on its coaching program. The study found that all of the leaders applied what they learned to improve their own development, while 53 percent went beyond that to make significant improvements in their relationship with teams and peer members. The benefits were $3.3 million in the year 2003, while the coaching for last year’s 45 participants cost $414,310. That means the return on investment was 689%, according to the study. ‘This is just the beginning,’ said Vernita Parker-Williams, program manager at Booz Allen. ‘Being able to provide one-on-one tailored development is invaluable, she said.” (Amy Joyce, Washington Post, 8/8/04, Reflecting on Office Behavior: Career Coaches Help People See Themselves From Co-Workers’ Perspectives)

Duration: Monthly one-on-one in-person and/or telephone appointments of 1-3 hours, for a block of 15-20 hours.

Participants: One. Discounts are available for large blocks of coaching time for multiple participants.