Confidently Approach Your Performance Review Responsibilities

Overview
The full potential of the new performance appraisal systems will never be achieved unless supervisors have confidence in their ability to effectively manage these systems. Most organizations have focused to date on the process and the mechanics of the new systems. Important as that is, much more is needed. CI International has created a set of training modules focused on building the necessary skills and confidence in supervisors to take full advantage of these new systems. These modules, which can be presented in full as a two-four day workshop or as individual 4-8 hour modules are:

Planning: Setting Goals and Expectations
Effective performance appraisals are built at the beginning of the performance period, not at the end. Studies have shown that 75% of people don’t know what their boss uses to evaluate them. This module focuses on establishing clear performance expectations and goals that are the key to effective performance appraisals and, more important, to improved performance. Done well, this also serves to build necessary relationships between supervisors and employees and gain alignment around organizational goals.

Monitoring/Developing: Ongoing Feedback and Communications
Performance appraisal is an on-going process, not a one time event. This module focuses on giving and receiving effective performance feedback throughout the period. Participants will also gain tools and techniques to better communicate, coach and build commitment to organizational goals.

Rating: Conducting the Performance Appraisal Session
Supervisors want to be able to accurately reflect the performance achieved during the period and present it in a way that helps the employee build on identified success, and/or improve their performance. This module focuses on how to share observations and conclusions regarding observed performance, identify strengths and performance successes, discuss performance problems and set new performance expectations for the upcoming period.

Rewards: Providing Appropriate Rewards and Recognition
Rewards and recognition are among the most effective ways to increase morale, productivity, performance, and employee retention. This module focuses on the connection between productivity and rewards. Participants will learn why most recognition programs miss the mark, and be able to identify and use the four key elements of effective recognition.

Scope: 12-24 participants per workshop

Duration: Each module is one half day