Effective Performance Management

Effective performance management consists of a set of tools for measuring employee success and providing useable performance feedback. All too often performance management systems fall short because supervisors focus only on the process and mechanics of the system.

To maximize performance management to its full potential, supervisors need to become more fully engaged in the process, effectively managing the system in a way that ensures success for the individual and the organization.

CI’s Performance Management Workshop Series is a set of dynamic training modules designed to help leaders build the confidence and skills necessary to take full advantage of performance systems so they can better motivate their teams and boost morale and productivity.

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Performance Appraisal Workshop Series

1.  Planning: Setting Goals and Expectations

A key element in improved performance is to establish a clear plan for success at the onset of the performance period.  Learn how to write clear performance expectations and SMART goals that will build stronger relationships between you and your team and increase consensus around organizational goals.

2.  Monitoring/Developing: Ongoing Feedback and Communications

This module focuses on giving and receiving effective performance feedback throughout the performance period. You’ll  gain tools and techniques to better communicate with, and coach, your team and build their commitment to organizational goals.

3.  Rating: Conducting the Performance Appraisal Session

Learn how to share observations and conclusions regarding performance, identify performance successes, discuss performance problems and set new expectations for the upcoming period.

4.  Rewards: Providing Appropriate Rewards and Recognition

Rewards and recognition are among the most effective ways to increase morale, productivity, performance and employee retention. Learn why most recognition programs miss the mark and how to identify and use the four key elements of effective recognition.

5.  Addressing Under-Performance

Dealing with under-performers can be a supervisor’s most difficult job, yet the organizational culture and reputation are negatively affected by under-performers. This module focuses on how to confidently deal with under-performers in order to raise the bar for the entire team.

6.  Writing Effective Self Assessments

Much of an individual’s best work, and strongest contributions, may not be seen by the person rating them. This workshop helps employees accurately document and articulate accomplishments and performance data, and present it in a way that allows their supervisor to capture it on their performance appraisal.

Executive Core Qualification Focus: Leading People
OPM Leadership Competencies Addressed: Oral Communications; Written Communications; Integrity/Honesty; Conflict Management


Duration: CI’s Performance Management Workshop Series can be presented as a 3-day program, or each module can be presented individually as a half-day program

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