Cultivating Cultural Understanding

Creating cohesive workplaces where teams thrive and succeed calls for effective communication and a deep and honest look at our attitudes and behaviors with respect to cultural diversity. Through useful, practical advice and techniques, CI’s Workplace Diversity Series is designed to empower your employees and leadership with the attitude, knowledge and skills to succeed in a culturally diverse workplace.

The Workplace Diversity Series incorporates exercises, activities, videos and discussions to examine more deeply what it means to work and lead in today’s workplace. Our unique approach involves creating a safe environment to share thoughts and feelings by adapting topics to your needs, encouraging openness and implementing methods to effectively diffuse tension and remove guilt.
We then bridge workshop topics to your culture and the unique circumstances of your workplace by bringing work-related issues to the discussion.

Key Benefits

  • Increase understanding and respect for the differences and similarities between cultures.
  • Use behaviors that help create respectful and productive relationships among diverse co-workers and customers.
  • Understand how diversity affects the dynamics of work teams and thus influences effectiveness.
  • Create an environment of more objectivity, fairness, openness and avoidance of personal agendas.

Executive Core Qualification Focus: Leading People
OPM Leadership Competencies Addressed: Leveraging Diversity; Interpersonal Skills

Workplace Diversity Series

CI’s Workplace Diversity Series consists of three dynamic programs designed for individuals whose responsibilities involve dealing with counterparts from other nations and cultures. Learn more about each workshop below.

Diversity Awareness

This introductory workshop for front-line employees and teams addresses the following topics:
  • The Socialization Process — How we became who we are
  • The Perception Process — How we see the world
  • Communicating Across Cultures — How we interact with each other
  • Concepts of Culture — How socialization, perception and communication determine workplace culture

Diversity Awareness for Supervisors

This workshop for supervisors, leaders and managers addresses the topics in Diversity Awareness, above, plus:
  • Valuing Diversity — How to increase your sensitivity to issues of diversity
  • Managing/Leveraging Diversity — How to confront intolerant behavior
  • How to create an environment of acceptance
  • Organizational Efforts — How to assess your organizational readiness
  • Accommodating the needs of a diverse workforce

Communicating Across Cultures

This workshop for any and all addresses the following topics:
  • Concepts of Culture — Define culture, subculture and its components
  • Communication — Interpersonal, Intercultural, Interracial, Intergender
  • Improving Communications — Awareness of assumptions and behaviors

Duration

  • Diversity Awareness – 1.5 days
  • Diversity Awareness for Supervisors – 2 days
  • Communicating Across Cultures – 1 day

Take the Next Step

Let us help you meet your market research needs. Contact us to learn more.